How to Market Your Business During Load Shedding (Without Losing Sales)

The Silent Killer of SA Businesses

“We lost 40% of our online orders during Stage 6 last month. Then we adapted.”
— Thando Nkosi, Johannesburg E-commerce Store Owner

Load shedding doesn’t just switch off lights—it switches off revenue streams. But the most resilient businesses use these 5 tactics to stay open for business:

Strategy 1: The Pre-Power Prep Routine

What to Do When the Power’s On:

  1. Batch-create content (write 10 posts in one session)

  2. Pre-schedule everything using:

    • Meta Business Suite (Facebook/Instagram)

    • Buffer (Twitter/LinkedIn)

    • Canva (for quick edits)

  3. Download analytics reports to review offline

Pro Tip: “Treat power windows like military ops—every minute counts.”


Strategy 2: Mobile-First Marketing That Works Offline

How to Market Your Business During Load Shedding (Without Losing Sales)

Why This Works:

  • 78% of SA internet users access via mobile (World Wide Worx)

  • WhatsApp consumes 90% less data than websites

Action Steps:
✔ Set up a WhatsApp Business Profile (free)
✔ Create text-based ads with clear CTAs
✔ Use USSD codes for offline orders (*Example: *Dial 123# to order)


Strategy 3: The Old-School Channel That’s Back in Style

Community Radio Ads:

  • Cost: R800–R2,500 per slot

  • Reach: Hyper-local audiences who stay loyal

  • Bonus: No electricity needed to listen

Best Stations for ROI:

  • Jozi FM (Gauteng)

  • Radio Zibonele (Western Cape)

  • Umhlobo Wenene (Eastern Cape)


Strategy 4: Automation That Runs in the Background

Set It & Forget It Tools:

Tool What It Solves Cost
ManyChat FB Messenger auto-replies Free plan
Google Forms Offline Mode Lead collection Free
YOMO Automations* Post-load shedding follow-ups From R499/mo

“Our WhatsApp bot recovered 22% of abandoned carts during outages.”
— Khutso Mabena, Durban Retailer


Strategy 5: Turn Load Shedding Into a Marketing Opportunity

Promotions That Work:

  • “Dark Hours Discount”: 20% off when power’s out

  • “Pre-Shedding Prep”: Order now, we deliver when power returns

  • “Upskilling Hours”: Free webinar during outages (builds loyalty)


Your Action Plan

How to Market Your Business During Load Shedding (Without Losing Sales)

  1. Today: Set up WhatsApp Business + pre-schedule 10 posts

  2. This Week: Record a 30-sec radio ad for local stations

  3. This Month: Implement 1 automation workflow

 

Need help implementing these? 

 

Leave A Comment

Subscribe to the updates!

     
    We build digital solutions that help South African businesses grow. Creative strategies, custom support, real results.

    Contact Info

    Social Links